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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patti Pace

July 31, 2025

5  out of  5
rating by Patti Pace
"I was so confused on everything & I was lucky enough to get Destiny to enlighten me on everything!!! She is so knowledgeable & friendly, she answered all my questions!!! Thank you again Destiny!!!"
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Daniel pettyjohn

July 16, 2025

5  out of  5
rating by Daniel pettyjohn
"Everything was smooth Nichole was very knowledgeable extremely polite and organized very professional and patient east to communicate with and got everything done quickly I highly recommend."
We responded:
"Thank you so much for your wonderful feedback! Nicole will be delighted to hear your kind words. We’re so glad she was able to make the process smooth and easy for you. It means a lot to us that you felt well taken care of and comfortable communicating with her. We truly appreciate your recommendation and look forward to helping you again whenever you need!"
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Lane Blair

July 16, 2025

1  out of  5
rating by Lane Blair
"If I could give 0 stars I would. Not only is State Farm much higher than other companies they have bad business practices, specifically this office. Last year I was informed INCORRECTLY that it was required that I continue to pay a tag insurance on a car that was totaled or I'd have to pay for a new tag when I replaced the car. In fact, not correct. I was advised a year later that oops, actually you can just turn in that tag for a credit. I will say they did back date the fees and issue a refund check. However, they did not disclose this would impact my 'multi car' discount, which is insane anyway because why would you even consider a tag being insured another 'car'. Then I inquired about removing my son from my insurance as he's of age and no longer living with us. I was told they could do that and that in fact he wasn't required to be on my policy to begin with. They then decided they would back date that as well. To my surprise, my insurance didn't go DOWN instead it increased another 200 to almost $600 a month for 1 car. I inquired and was told they were working on it. A couple weeks went by and nothing had changed so I decided to look elsewhere. Progressive for the win, $200 with renters for 1 car and 2 drivers, perfect. Out of nowhere A'Lexus calls me to advise me hey good news we removed your son, back dated the policy and we have a $1500 credit to issue you. Do you want to apply that to your next premium or receive a check? I had already signed up with a new insurance and canceled my policy effective 2 days from this call, so I said I'll take a check. A week later I'm told sorry it was applied to your premium before your policy canceled so I have to reverse that and then have it issued. Fast foward a month - NO CHECK, turns out Carrie (who no longer works there) and A'Lexus were both HORRIBLY wrong. I never even asked for the back date to happen, they did that on their own and didn't bother to share it would go under review etc. That $1500 wasn't even set in stone when she called me to advise. Today, the 'manager' calls me to discuss all to tell me how her employees were wrong and they took accountability blah blah blah. How he did and does need to be insured blah blah blah. So to sum it up, several employees who are supposed to be the experts in their field guided me wrong MORE THAN ONCE. Then proceed to call me and say congrats $1500 coming your way, to then say oops not really?! Sure sounds like if I had stayed with State Farm and not moved insurance companies my premium would be less b/c that $1500 would have been applied. Shady business, poor management and poor communication. NEVER AGAIN!"
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Lacey Farrell

July 2, 2025

5  out of  5
rating by Lacey Farrell
"I have to say Nicole at Ryan's office is outstanding! She walked me through my car insurance. Helped me and my 20 yr. old daughter get the best rate possible. I will definitely be transferring all my insurances to this office over time. I probably would not have considered it before. If it had not been for Nicole to walk me through all those policies as well."
We responded:
"Thank you so much for sharing your experience! Nicole will be so happy to hear how much she helped you and your daughter feel confident about your insurance choices. We know insurance can be confusing, and it means a lot to us that Nicole was able to walk you through everything and find the best rates. Thanks again for trusting us!"
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Charlerie Corrie

June 26, 2025

5  out of  5
rating by Charlerie Corrie
"Destiny was very helpful, informative, patient, and a true asset to State Farm. She is a pleasure and a delight to work with."
We responded:
"Thank you for your kind review! I’m so glad to hear that Destiny was helpful and a pleasure to work with. She really is an asset to our team! If you need anything else or have any questions in the future, feel free to reach out. We’re here to help!"
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Barbara Haynes

June 24, 2025

5  out of  5
rating by Barbara Haynes
"A’Lexus Brown spoke with me and she was so knowledgeable, professional but also friendly and very helpful! She answered all my questions, offered suggestions and it was a great experience! I saved hundreds of dollars on my policy plus my renters insurance. I would highly recommend her as a great insurance agent!"
We responded:
"Wow, thank you for such a lovely review! I’m so glad to hear that A’Lexus made your experience not only helpful but enjoyable. She has a special way of connecting with clients, and I know she’ll be thrilled to hear how much you appreciated her support. Saving hundreds of dollars is fantastic news! If you ever have more questions or need assistance down the road, please feel free to reach out. We’re always here for you!"
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greg griffith

June 20, 2025

5  out of  5
rating by greg griffith
"This is Donna Griffith, I just want to say a hugh Thank you to Mackenzi for all her help in getting me a great new policy. She is Amazing"
We responded:
"Thank you so much for your wonderful review! It warms our hearts to hear that Mackenzie was able to help you find the perfect policy. She truly goes above and beyond for our clients, and I know she’ll be thrilled to hear your kind words. If you ever need anything else or just want to chat about your policy, please don’t hesitate to reach out. We're here for you!"
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Wickedfastspider

June 17, 2025

5  out of  5
rating by Wickedfastspider
"Best insurance Fast friendly reliable"
We responded:
"Thank you so much for your kind words! 😊 We’re thrilled to hear that you found our service fast, friendly, and reliable. Your satisfaction is our top priority, and we’re here to help you with all your insurance needs. If you have any questions or need assistance, feel free to reach out. Thanks again for choosing us!"
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Gloria Roman Naranjo

June 17, 2025

5  out of  5
rating by Gloria Roman Naranjo
"She was very helpful thank you Nicole for all your help"
We responded:
"Thank you so much for your kind words! 😊 We glad to hear that Nicole could assist you. If you ever need anything else or have more questions, don’t hesitate to reach out!"
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Angel Kenyon

June 16, 2025

5  out of  5
rating by Angel Kenyon
"Nicole reached out to me promptly on Monday morning when she noticed a lapse in my auto coverage. She was so kind, helpful, and professional as she offered to submit the necessary paperwork to fix the policy start date and ensure there is no negative impact to my license. I so appreciate her thoroughness in noticing this issue and her immediately following up! Thank you!"
We responded:
"Thank you so much for your thoughtful review! 😊 We are so glad Nicole could assist you in resolving the issue with your auto coverage. It’s always our priority to ensure our clients are taken care of, and we appreciate your kind words about Nicole's service. If you ever need anything else or have more questions, please don’t hesitate to reach out. We are here to help!"
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melinda vancura

June 11, 2025

5  out of  5
rating by melinda vancura
"I was looking for new auto insurance and Nicole contacted me. She got me a great deal and cut my payments in half. Along with cutting my auto insurance cost she added life insurance for less than I was paying for just auto. She was professional, kind, and a great help.."
We responded:
"Thank you so much for your kind words! 😊 We are so glad Nicole could help you find a great deal on your auto insurance and add life insurance at a lower cost. It’s always a pleasure to assist clients like you, and we truly appreciate your trust in Nicole. If you ever need anything or have questions in the future, please don’t hesitate to reach out. We are always here to help!"
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Adam Hickson

June 3, 2025

5  out of  5
rating by Adam Hickson
"A'Lexus was great and helped walk me through the process."
We responded:
"Thank you for taking the time to share your experience! We're so glad to hear that A'Lexus was able to guide you through the process. She truly cares about her clients and loves helping them every step of the way. If you have any more questions or need further assistance, don’t hesitate to reach out. We look forward to serving you again!"
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Jodey Garrison

June 1, 2025

5  out of  5
rating by Jodey Garrison
"Mackenzie is awesome, definitely recommend for all of your Insurance needs!"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with Mackenzie. She’s truly dedicated to helping her clients with all their insurance needs. Your recommendation means a lot to us! If you ever need anything else, don’t hesitate to reach out. We’re here to help!"
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Whitney Crawford

June 1, 2025

5  out of  5
rating by Whitney Crawford
"Mackenzie is always so nice and helpful every time I call in, if you’re looking for help I recommend asking for her every time!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Mackenzie consistently provides you with such friendly and helpful service. She truly goes above and beyond for her clients, and we appreciate your recommendation! If you ever need assistance, don’t hesitate to reach out—we’re here to help!"
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Taylor Lilliston

May 30, 2025

5  out of  5
rating by Taylor Lilliston
"Mackenzie is awesome! She helped change my husbands life insurance policy to be more beneficial for our family in the long run verses thinking short term. Switching to this State Farm office was the best move we could’ve made!"
We responded:
"Thank you for your heartfelt review! We're so happy to hear that Mackenzie made such a positive impact on your husband's life insurance policy. She truly cares about her clients and their families, and it’s wonderful to know she helped you think long-term for your family's future. We're thrilled that you chose our State Farm office—your trust means the world to us! If you ever need anything else or have more questions, please don’t hesitate to reach out. We're here for you every step of the way!"
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Amy Irizarry

May 30, 2025

5  out of  5
rating by Amy Irizarry
"Mackenzie, Ryan and the entire staff at this State Farm office are always so friendly and willing to help in any situation. I would recommend this office to everybody!"
We responded:
"Thank you so much for your wonderful review! We’re absolutely delighted to hear that Mackenzie, Ryan, and the entire team have made such a positive impression on you. We pride ourselves on creating a friendly and supportive environment, and it’s heartwarming to know we’ve succeeded in helping you. Your recommendation means the world to us! If you ever need anything or just want to chat, please don’t hesitate to reach out. We’re here for you!"
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Alyssa Norman

May 30, 2025

5  out of  5
rating by Alyssa Norman
"Highly recommend Mackenzie for all of your car and life insurance needs!"
We responded:
"Thank you for your wonderful recommendation! We’re so glad to hear that Mackenzie has been able to help you with your car and life insurance needs. She truly puts her heart into her work and loves making sure her clients feel confident in their choices. If you ever have any questions or need anything else, please feel free to reach out. We’re always here for you!"
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Connie Lambert

May 30, 2025

5  out of  5
rating by Connie Lambert
"Nicole helped me save a lot of money on my car insurance. Thank you"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Nicole was able to help you save money on your car insurance. She genuinely loves helping our clients find the best solutions for their needs. If you ever have more questions or need assistance in the future, please feel free to reach out. We're always here for you, and we appreciate your trust in us!"
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Susan DeLeon

May 29, 2025

5  out of  5
rating by Susan DeLeon
"I recently had the pleasure of speaking with Nicole in your office. She was wonderful to work with. She was so patient and helpful while we were settling up my new policy. Thank you so much Nicole!"
We responded:
"Thank you for your kind words! We’re glad to hear that Nicole was patient and helpful while you set up your new policy. We’ll be sure to share your appreciation with her. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!"
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Sapphire General Services

May 29, 2025

5  out of  5
rating by Sapphire General Services
"Natalia is by far the best agent I have ever dealt with! She made everything easy for me and gave me the best insurance rate out of every other insurance company. Literally 10/10 on EVERYTHING! Highly recommended!"
We responded:
"Wow, thank you so much for your fantastic review! We’re thrilled to hear that Natalia provided you with such excellent service and helped you find the best insurance rate. Your recommendation means the world to us! If you need anything else or have any questions in the future, don’t hesitate to reach out. We look forward to assisting you again!"
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Carlise Bocci

May 27, 2025

5  out of  5
rating by Carlise Bocci
"Mckenzie was great. She went beyond to make sure I was getting the coverage I need."
We responded:
"Thank you for your great feedback! We're glad Mackenzie was able to help you find the coverage you need. We’ll pass along your compliments! If you have any further questions or need assistance, don’t hesitate to reach out!"
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Jimmy Anuszewski

May 21, 2025

5  out of  5
rating by Jimmy Anuszewski
"Nicole was great to work with, answered all of my questions and helped me get an affordable rate with adequate coverage. Highly recommended!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Nicole was able to assist you and find an affordable rate with the coverage you needed. Your recommendation means a lot to us! If you have any more questions in the future, feel free to reach out."
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Pam Reinke

May 21, 2025

5  out of  5
rating by Pam Reinke
"They were friendly. Explained all that was covered and discounts applied. Saved me money."
We responded:
"Thank you for your feedback! We're delighted to hear that our team was friendly and helpful in explaining your coverage and discounts. Saving you money is what we aim for! If you need anything else, just let us know."
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EMORY lee DANIELS

May 18, 2025

5  out of  5
rating by EMORY lee DANIELS
"Alexis was very professional"
We responded:
"Thank you for your five-star review! We're glad to hear that Alexis was professional and made your experience great. We appreciate your support and look forward to seeing you again!"
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Blair Horton

May 15, 2025

5  out of  5
rating by Blair Horton
"Bradley Henderson was so helpful. I will refer him to everyone I know. He told me what time he would call me, and called on the dot which is hard to come by these days usually people take days to call. He was professional, Knowledgable, and went over and beyond what I was even asking for with homeowners insurance. I ended up switching my car insurance and saving a ton as well. Great customer service, friendly, and a pleasure to do business with."
We responded:
"Thank you for your wonderful review! We're so glad to hear that Bradley provided you with such excellent service. It's great to know he was punctual, professional, and helped you save on both homeowners and car insurance. Your referrals mean the world to us, and we look forward to serving you and your friends in the future!"